Case Manager - Behavioral Health Specialist

Position Summary

Case Managers work in collaboration with the clinical team to identify, coordinate, and secure community-based resources to support the client’s ongoing treatment and recovery.  The case manager also facilitates the admission and discharge process, coordinates outpatient care, and maintains up-to-date knowledge of relevant community resources and the procedures for accessing services from external providers and social agencies.

Compensation Range:

• $25.00 - $30.00/hour

Final compensation offered will be within pay range based on qualifications/experience met for position.

Schedule

• Full Time 32 hours/week
• Sunday 7:30am - 4:00pm
• Monday, Tuesday, and Friday 8:30am - 5:00pm

How Case Managers Empower Recovery

Admissions and Discharge Coordination:

• Facilitate the client admission process by collaborating with the admissions team and on-site staff, ensuring all client needs are addressed before and during the intake.
• Assess clients’ post-discharge needs, including ongoing treatment, lodging, and community resources.
• Communicate discharge needs and plans with the treatment team to ensure cohesive care.
• Partner with clients’ families or other support systems to assist with the development and execution of discharge plans.

Case Management and Client Support:

• Meet with clients weekly to assess post-discharge needs, providing ongoing support in planning and coordinating access to community-based resources.
• Manage unplanned discharges, ensuring timely documentation and appropriate follow-up.
• Coordinate the client’s conditional return to treatment, addressing any needs or challenges that arise.
• Obtain necessary Releases of Information (ROIs) to facilitate communication with external providers, facilities, and client support networks.

Collaboration and Communication:

• Maintain a close working relationship with the treatment team to communicate updates, coordinate discharge dates, and address any evolving client needs.
• Act as a liaison between the client, the treatment team, external providers, and social service agencies, ensuring all parties are aligned in the client’s care plan.
• Partner with the Utilization Review team to ensure that all necessary clinical documentation is provided for continued stay reviews and insurance approvals.
• Network with external organizations to build referral relationships, facilitating smooth transitions for clients needing additional or continued care post-discharge.

Administrative and Clinical Duties:

• Provide backup coverage for client admissions, including welcoming new clients, managing the intake process, answering questions, and ensuring a smooth experience on admission .
• Offer backup group coverage when needed and assist in navigating new clients through the site on admission .
• Coordinate the gathering of outcome measures and client self-reports as needed.
• Actively participate in team meetings, collaborating with the clinical team to enhance client care and contribute to broader organizational goals.
• Assist in maintaining client records in compliance with The Emily Program’s standards and all relevant regulatory requirements.
• Complete referral paperwork for internal and external providers and social agencies to support client needs and care transitions.

Qualifications:

• Bachelor’s degree in mental health, healthcare, psychology, sociology, related field required.
• Licensed Social Worker preferred
• Mental health case management experience preferred
• Must have a valid driver’s license and be authorized to drive