Community Support Specialist/Employment & Education - CSC

Key Responsibilities

• Build collaborative relationships with individuals and families and provide strengths-based, person-centered support.
• Help individuals identify goals and build skills related to wellness, daily living, coping, education, employment, and community functioning.
• Support individuals with job exploration, job searches, interview preparation, employment development, and connections with employers and educational opportunities.
• Coordinate care and connect individuals and families with community resources, services, and natural supports.
• Collaborate closely with an integrated care team, families, schools, and other community partners to support whole-person wellness.
• Participate in treatment and Wellness Plan development, monitor progress toward goals, and help adjust supports as needs and goals evolve.
• Provide education, coaching, advocacy, outreach, and crisis support as clinically appropriate.
• Support individuals and families during transitions in care, including hospitalization and discharge planning.
• Provide services in community and field-based settings with a flexible schedule that may include evenings and weekends.
• Maintain timely and accurate documentation and communicate effectively with members of the care team.
• Assist with transportation and community-based activities as clinically indicated; driving is an essential function of the position.
• Use approved crisis intervention techniques and follow organizational safety protocols.

Skills, Knowledge and Expertise

• High School/GED required
• Associate’s/Bachelor’s degree in a human service-related field preferred Must qualify for position based on overall CSS requirements in at least one of the options listed:
  o Qualified addiction professional;
  o Bachelor’s degree in a human services field
  o Any four-year degree or combination of higher education and qualifying experience;
  o Associate of Applied Science in Behavioral Health Support degree as designated by the department of mental health; or
  o Four years of qualifying experience
• All higher education degrees must be from a college or university included in the U.S. Department of Education’s database of accredited schools at https://ope.ed.gov/dapip/#/home
• Qualifying experience must include delivery of service to individuals with mental illness, substance use disorders, or developmental disabilities
• A valid, unrestricted driver’s license and agency established minimum automobile coverage required

• Build authentic, respectful relationships and genuinely enjoy helping others recognize and build on their strengths.
• Are encouraging, adaptable, and comfortable meeting people in a variety of community settings.
• Believe meaningful progress looks different for every person and enjoy helping individuals define success on their own terms.
• Are passionate about helping people explore education, employment, community connection, and greater independence.
• Can balance compassion and flexibility with strong organization, communication, and follow-through.
• Work well as part of an integrated team and value the perspectives of individuals, families, and community partners.
• Approach challenges with curiosity, creativity, and a solution-focused mindset.
• Want your work to have a tangible impact in rural communities where access to healthcare and supportive services can make a meaningful difference.