Patient/Family Care Navigator

Responsibilities Patient/Family Care Navigator (Master's Prepared) Behavioral Health Peachford Hospital is a 246-bed, acute care psychiatric hospital located in the well-established North Atlanta Dunwoody neighborhood. We feature individual units for children, adolescents, adults, and seniors, and offer inpatient acute care, partial hospitalization, virtual intensive outpatient programs and ECT. Nearly 10,000 patients receive compassionate care from our health care team each year and we have been providing compassionate care since 1973. As we continue to evolve, we have created a new position for a Patient Care Navigator. The purpose of the Patient Care Navigator is to ensure communication and coordination of care among members of the multi-disciplinary treatment team. This may include discharge planning, family contact, safety planning and issue resolution for our patients. This position will work across all services lines and patient populations. The Patient Care Navigator may meet with all patients and their families to plan and discuss discharge needs including the benefits of stepdown services as part of the continuum of care. The positions works cooperatively as a member of the treatment team and will meet with the patient’s assigned social worker/case manager, charge nurse, physician, step-down coordinator and utilization review team to ensure the highest level of care and patient satisfaction. To be successful in this position, a master's degree and previous psychiatric continuum of care experience is required. RESPONSIBILITIES: Provide navigation for patient and families by addressing any concerns and providing insight to the continuum of care. Assist patient and families in connecting with necessary supportive after-care services, psychosocial care, and social work. Maintain regular communication and updates with and to the patient’s providers. Refer to internal or external case management services when other issues are identified (i.e. hunger/homelessness issues, domestic violence issues, etc.) Provide advocacy, patient education and support in accessing community-based and hospital-based programs. Qualifications REQUIRED EDUCATION: Master’s degree in behavioral health related field preferred. REQUIRED EXPERIENCE: At least three years of behavioral health experience. Prior social work, case management or family therapy experience preferred. LICENSURE/CERTIFICATION: LPC-A, LPC, LMSW, or LCSW preferred. EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Notice At UHS and all subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates with matching skillset and experience with the best possible career at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail etc. If you feel suspicious of a job posting or job-related email, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.